IT TECH SUPPORT SPECIALIST
Euro Live Technologies - Riga
€ 815 - 1400
Deadline
2020-03-31
Description
Company
Summary
Responsibilities:
- To be main contact point of contact for any technical issues
- Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS
- Installation of professional studio equipment: cameras, lighting and audio.
- Troubleshoot hardware and resolve technical issues with OS, MS Office, e-mail, network, etc.
- Full Windows OS setup, including drivers, BIOS and other related software.
- 24x7 monitoring of healthy functioning of all systems
Required skills:
- Previous proven experience in the delivery of IT support services.
- Outstanding customer service skills with a positive outlook
- Good Windows OS skills - diagnosing network issues, installations, config and remote support, DHCP, DNS, Active Directory, MS Office 365
- Networking knowledge is an advantage
- Strong experience of problem solving, troubleshooting and fault-finding software applications issues.
- Excellent documentation and knowledge sharing skills.
- Able to translate technology into simple terms
- Flexibility to work in shifts is required, including night shifts and overtime, when needed
We offer:
- Work in international, sustainable and innovative company
- Social guarantees (health insurance policy after a specified period of employment)
- Friendly colleagues and company events
Summary
Position
IT TECH SUPPORT SPECIALIST
Location
Riga
Type
Full-time
Deadline
2020-03-31
Company
Euro Live Technologies
Salary
€ 815 - 1400
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