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Euro Live Technologies

IT TECH SUPPORT SPECIALIST

Euro Live Technologies - Riga
815 - 1400
Deadline
2020-03-31
Description
Company
Summary

Responsibilities:

 

  • To be main contact point of contact for any technical issues
  • Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS
  • Installation of professional studio equipment: cameras, lighting and audio.
  • Troubleshoot hardware and resolve technical issues with OS, MS Office, e-mail, network, etc.
  • Full Windows OS setup, including drivers, BIOS and other related software.
  • 24x7 monitoring of healthy functioning of all systems​

Required skills:

  • Previous proven experience in the delivery of IT support services.
  • Outstanding customer service skills with a positive outlook
  • Good Windows OS skills - diagnosing network issues, installations, config and remote support, DHCP, DNS, Active Directory, MS Office 365
  • Networking knowledge is an advantage
  • Strong experience of problem solving, troubleshooting and fault-finding software applications issues.
  • Excellent documentation and knowledge sharing skills.
  • Able to translate technology into simple terms
  • Flexibility to work in shifts is required, including night shifts and overtime, when needed

We offer:

  • Work in international, sustainable and innovative company
  • Social guarantees (health insurance policy after a specified period of employment)
  • Friendly colleagues and company events
Summary
Position
IT TECH SUPPORT SPECIALIST
Location
Riga
Type
Full-time
Deadline
2020-03-31
Company
Euro Live Technologies
Salary
815 - 1400
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