Responsibilities

• Complete Welcome Calls to engage and greet new customers;
• Respond promptly to customer inquiries;
• Communicate clearly and effectively with customers;
• Educate customers regarding new product offerings;
• Resolve customer complaints and concerns by investigating problems; develop solutions and manage through to resolution;
• Other duties as assigned by management. 

Requirements

• Excellent customer care skills;
• Ability to communicate clearly and professionally;
• Professional attitude when dealing with customers;
• A clear and friendly telephone voice;
• Very good written and verbal communication skills (Lithuanian and English);
• Good computer skills and typing skills;
• Strong organizational and communication skills, team orientated philosophy, and problem solving skills;
• Strong active listening skills – give full attention to what other people are saying, take time to understand the points being made, asking questions when appropriate.

We offer

• Competitive salary package;
• Colleagues with various backgrounds to collaborate
• Spacious office and casual environment
• Flexible work schedules
• Opportunity for career development;
• Health insurance
• Paid vacation
• Fully stocked kitchen and outdoor terrace, beach volleyball court, private parking (including bicycles)

IF YOU THINK YOU ARE THE RIGHT PERSON TO JOIN US, please send your CV and motivation letter in English to team@liflandgaming.com with a subject line «Customer service agent with Lithuanian language knowledge». Deadline for applying: 20th of February at 12.00. Your application will be handled confidentially.