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Linedata

Support Analyst

Linedata - Riga
830
Deadline
2018-03-09
830
Description
Company
Summary

Support Analysts provide professional post-implementation software support to corporate users of Risk Management and Hedge Fund software. This involves complex problem analysis and resolution and responding to requests/queries from end users directly, by phone and by e-mail in a timely manner. There is a high degree of contact with risk managers, traders and other users within investment funds. New joiners can expect to be placed in challenging situations from an early stage, and will have an excellent opportunity to learn about investment funds and financial services.

 Induction training and mentoring will be provided.

Requirements

  • Ability to work a variety of shift patterns (e.g. 9:30-18:30 or 11:00-20:00)
  • university degree (preferably IT, finance or economics)
  • motivation to learn within finance and IT areas
  • fluent English
  • ability to learn fast and work under pressure
  • strong customer service ethos and communication skills
  • proven problem-solving ability
  • analytical skills
  • flexibility
  • enthusiasm

Beneficial skills

  • Windows Server
  • Remote Desktop Services / Citrix
  • Windows Server Scripting and PowerShell
  • database knowledge
  • SQL
  • knowledge offinancial instrumentsand derivatives

We offer

  • advanced health insurance with optional medical or sports focus
  • 25 paid holidays per year
  • free drinks, fruit and snacks in the kitchen
  • an environment that encourages our employees to learn, develop and achieve a wide range of skills and knowledge spanning the software and financial services industries.

 

Please send your CV and Application letter in English .

 

We will process all applications within two weeks after the application deadline.

Please note that we will respond only to successful applicants who will be invited for further evaluation

 

Summary
Position
Support Analyst
Location
Riga
Type
Full-time
Deadline
2018-03-09
Company
Linedata
Salary
830
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