Responsibilities

• Process customer requests and understand client issues
• Provide first line support for business clients 
• Investigate and find the root cause of problems

Requirements

• Have a technical mindset to learn internals of fintech software
• Ability to self-manage and prioritise tasks 
• Be a good “politician” – a customer-oriented, good problem solver and empathetic J
• Jira experience. Jira service desk management experience is a plus

We offer

• A friendly, collaborative atmosphere and positive colleagues 
• Self-realisation in a rapidly growing company
• Modern and cosy office in the city centre
• Snacks and endless coffee supply in the kitchen
• Competitive salary
• Professional trainings