Responsibilities

• Support, maintain, implement, and optimize HRB Portal at clients’ sites in Baltics
• Communicate to clients system processes best practices, help with errors resolutions
• Demonstrate software to clients
• Perform system set-up according to process description in business requirements specification
• Provide technical support to clients during analysis, implementation, and support phases of projects
• Work proactively with the team to effectively manage open cases and responding within agreed timescalesAn
• alyze software requirements and communicate the team about system change requests and/or errors

Skills & qualifications

• High IT aptitude: productivity software (MS Office, Gmail), logical and mathematical reasoning, analytical skills
• Knowledge of SQL
• Knowledge of IT systems: Active Directory, SQL Server, Windows server, Linux etc.
• Experience in script languages – nice to have
• Ability to precisely formulate tasks and assignments for team members defining priorities
• Fluency in English, preferably (but not obligatory) Latvian and/or Russian are required as well
• Good time management skills and ability to estimate own time required to complete a task

Company offers

• Handy work tools – we are the first in Latvia who started using Zoho software, tools for BPMN and much more
• Possibility to dive into different clients’ practices – to expand your experience
• Work on international projects with strong-branded companies, such as Luminor, Apranga, Lidl, etc.
• Base salary starting from 1400 EUR net, depending on your qualifications and background
• Competitive employee benefits’ package (incl. medical insurance, cell phone, parking, etc.)
• Real perspective of professional & career growth through your capabilities building to fit-for-purpose roles -Support Team Manager, Product Owner, Project Manager etc.
• Hybrid work schedule – you can work from office or remotely
• Employee decision making empowerment and responsibility taking is combined with an enticing, fun approach that builds camaraderie
• Continuous feedback and coaching as a part of your development, full support from the team members