What we offer you:

• Work in stable, professional, and friendly environment
• International communication and experience
• Work in fast growing company, who values people as one of the company’s strengths
• Career opportunities
• Competitive remuneration package 
• Health insurance
• Brand new office 
• Participation in international projects 

Your responsibilities:

• Manage and mentor the team: sustain an environment where everyone can become better versions of themselves and grow with the company;
• Lead by example and raise the bar: interact with customers, helping them to solve their daily requests;
• Challenge your inner diplomat: communicate difficult topics, educate customers, understand the needs of our customers and partners and adapt your tone of voice;
• Keep your finger on the pulse: monitor transactions and assist customers with payment-related issues; 
• SLAs and KPIs: consistently provide feedback to your team members and make sure that your team meets prioritized tasks and goals;
• Always data-driven: You’ll have all the data to generate and prioritize ideas to decrease the workload, improve the quality & speed.

What we expect from you:

• Experienced customer support professional with at least some experience in leading or training;
• Transform data into actions and be ready to present results of your work to other teams;
• Multitask and switch contexts without losing the oversight of a situation;
• Be tech savvy and learn quick when it comes to operating multiple systems;
• Have a can-do attitude and enjoy the idea of working in a fast-paced startup environment.
• Fluent in Latvian, Russian and English.

Have we sparked your interest? Ready to begin? Then apply now and join our top-level professional team! 

WE GROW FAST, GROW WITH US!

We thank all applicants in advance for applying  and showing interest.