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Bill.me

Technical Support specialist

Bill.me - Riga
1400 - 2100
Deadline
2020-11-30
Description
Company
Summary

We want to provide the BEST service for our clients, then we need the BEST people! 

We are currently looking for:

TECHNICAL SUPPORT SPECIALIST

 

Core functions:

 

  • Monitor variety of systems and interfaces, scheduled tasks and business application processes in order to ensure business process continuity.
  • Respond to incidents, further diagnosis, resolution, root cause identification, documentation.
  • Be part of the development process.

What we offer you:

  • Work in stable, professional, and friendly environment
  • International communication and experience
  • Work in fast growing company, who values people as one of the company’s strengths
  • Career opportunities
  • Competitive remuneration package
  • Health insurance
  • Brand new office
  • Regular entertainment and team building events

Your responsibilities:

  • Act as the primary liaison between the support, integrations and technical teams
  • Monitor the existing data and identify issues
  • Make data fixes independently or request solutions from technical teams

 What we expect from you:

  • Strong analytical skills and problem-solving capabilities
  • Knowledge of accounting fundamentals
  • Understanding of programming concepts
  • Understanding of web services design and development process
  • Good understanding of Service Desk, Support and Problem management practices.
  • Experience with relational databases
  • Knowledge of SQL is a must
  • Experience with communication via REST 
  • Experience with code version control systems such as GIT

 

WHY we are perfect match?

YOU share our values: Empathy, Ethics, Dedication and Solutions. You want something more than just going to a job. You want to have acareer with meaning.

 

Have we sparked your interest? Then apply now and join our top-level professional team! 

WE GROW FAST, GROW WITH US!

 

We thank all applicants in advance for submitting their resumes, but please note that only selected candidates will be contacted.

 

 

 

Summary
Position
Technical Support specialist
Location
Riga
Type
Full-time
Deadline
2020-11-30
Company
Bill.me
Salary
1400 - 2100
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