Responsibilities

• Ensure the highest levels of customer service in a collaborative environment with a keen focus on helping people resolve issues and problems as the first point of contact at the Help Desk.
• Troubleshoot or escalate issues as appropriate, in a timely manner while communicating clearly and proactively throughout the customers experience until resolved.
• Maintain IT inventory list and user access list.

Requirements

• IT background
• Responsible to the tasks given
• Goal oriented and very accurate personality
• Good communication skills and knowledge of Latvian, English and
  Russian

We offer

• Dynamic work in a rapidly growing IT company
• Necessary training
• Friendly work atmosphere
• Monthly salary (gross) from 1000 EUR to 1400 EUR