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If P&C Insurance Ltd (Publ) Latvijas filiāle

Partner Success Manager

If P&C Insurance Ltd (Publ) Latvijas filiāle - Riga
2000 - 3000
Deadline
2019-04-30
Description
Company
Summary

Job Purpose

The Partner Success Manager will be responsible for successful adoption and secure usage of our OpenID connect provider that is currently used as an identity gateway across 60 internal and external services in Nordic and Baltic countries. You will present and explain service capabilities to new projects, provide Tier 2 technical support, oversight, adoption recommendations, risk management and routine health checks. The success of this role means higher partner happiness, faster and safer onboarding for new partners.

Duties and Responsibilities

  • Build partner relationships and serve as the primary point of contact for all incoming requests.
  • Prepare and educate partners on new features and releases.
  • Conduct periodic health checks and security audits.
  • You will be the voice of our partners and collect feedback to drive continuous
    improvement across all areas.
  • Write documentation and introduce processes to streamline partner onboarding
    and issue troubleshooting.
  • Develop expertise in authentication technologies and partner authentication
    needs.

Requirements

  • At least 3 years of either customer success, partner onboarding or consulting experience for a software product.
  • Excellent English communication and presentation skills, including issue tracking and documentation.
  • Motivation to learn all technical aspects of authentication.
  • Interest in security and security review.
  • Available to travel up to 30% of the time to Nordic and Baltic countries to deliver
    on-site training.

 

We offer

  • International, modern and dynamic working environment in one of the leading insurance companies in Nordic & Baltic region.
  • Challenging and exciting tasks to carry out, personal development and training opportunities within If Group based IT unit.
  • Good motivation package and common company benefits, professional and friendly team. Monthly gross salary EUR 2000 – 3300.

 

Summary
Position
Partner Success Manager
Location
Riga
Type
Full-time
Deadline
2019-04-30
Company
If P&C Insurance Ltd (Publ) Latvijas filiāle
Salary
2000 - 3000
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