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Knowledge Management Specialist
We are Proof IT.
This year we are celebrating our 15th anniversary. Over these years we have developed a wide variety of enterprise software products and apps for different industries – starting from insurance services IT solutions used by the largest insurance companies in the Baltics to Border Guard process management solutions, employee self-service solutions and many other custom projects for companies in Latvia and worldwide.
We believe in Clean Code, initiative and freedom of choice in task selection, well-worked processes, efficiency and quality.
We live in the Information Age where things tend to get quite chaotic with lots of unstructured knowledge around us. On the contrary, we at Proof IT prefer to have things running smoothly and efficiently, this is why we will be happy to welcome on our team
Knowledge Management Guru!
Your main tasks will be...
…to design and implement a knowledge management strategy for a portfolio consisting of multiple systems and products. Like a pro, you will systematize, maintain and manage project documentation and knowledge-base across our systems.
Working closely with external and internal teams you will obtain an in-depth understanding of customer processes, supplied systems, and documentation requirements.
As a part of your tasks, you will gather, analyze, translate and compose technical and non-technical information into clear, readable documents to be used by technical and non-technical personnel, ensuring constant access to all actual information, by maintaining, organizing, cross-referencing and indexing documents, articles, etc.
You will be the driving force behind the creation of a knowledge-sharing environment with the freedom to experiment and test innovative ideas.
…knowledge management professional with a background in IT software development and experience with IT documentation management. You have innate talent to organize and systematize things, the ability to see the big picture and yet attention to details.
You use Knowledge Sharing Best Practices in your daily work, proficient in Latvian and English, have good technical skills with JIRA, Confluence, Git and any of the markup languages. You thrive in an Agile environment and teamwork is one of your core skills.
Besides truly good remuneration package, phone coverage and health insurance, we are offering you a place on our team of helpful, professional and experienced colleagues.
It is a chance to grow professionally in a healthy and positive environment with full-time mentorship.
Together we will be working on international projects, going on adventures during company events and exploring new concepts and tech together during R&D time and workshops.
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