Responsibilities

• Provide user support for company users, including training for new and existing employees about company IT politics, rules and software.
• Create new user accounts and install new hardware (laptops)
• Help maintain the company's computer network and computer systems
• Be responsible for all company hardware, if necessary, organize repairs with service provider
• Be responsible for creation, modification and closure of user accounts using best practices.
• Be responsible for company software licensing, including monitor existing licenses and if necessary, request new.
• Monitor company's IT infrastructure if necessary, provide configuration for: company phones, printers, meeting room equipment
• Perform other jobs, related to position

Requirements

• At least 1-3 years’ experience as IT user support specialist
• Knowledge about IT infrastructure architecture
• Knowledge about network infrastructure and network administration will be considered as an advantage
• Microsoft certificates will be considered as an advantage
• Good knowledge of Microsoft Office 365, SharePoint Online, Active Directory
• Preference will be given to candidates with Microsoft Azure and Windows server, Apple Business Manager knowledge
• Initiative, high sense of responsibility and ability to work independently
• Good knowledge of English language;
• Excellent problem-solving skills  
• High ethical standards, honesty and impeccable reputation
• Ability to prioritize tasks and work under the pressure