Responsibilities

• Ownership of assigned applications (you will be responsible for business applications upgrade, maintenance and integration with 3rd party applications);
• Identify and address the organization’s needs regarding IT applications;
• Participate in IT solution development, implementation and improvement projects;
• Coordinate and support problem solving process for applications in scope of responsibility;
• Prepare and maintain documentation for implemented applications;
• Coordinate and support IT Specialists on issue solving for application in scope of responsibility;
• Verify that supported applications meet internal quality standards and procedures;
• Coordinate the work of contractors.

Requirements

• Higher education in IT related sphere;
• Minimum 3 years’ experience in IT 2-3rd level service support, preferably in an international environment;
• Knowledge and experience working with the following systems:
  • Microsoft ecosystem and MS 365 product group (Office 365/EMS/Windows 10/ Microsoft SharePoint)
  • Custom Applications Support
  • PowerShell (basic knowledge)
• Ability to manage multiple priorities, commitments, and projects;
• Ability to address business needs, suggest appropriate IT solutions;
• Strong expertise in working with a complex infrastructure environment and following standards, procedures, change controls and processes;
• Strong learning aptitude and ability to learn new technologies independently;
• Fluent Latvian and English languages;
• Good communication and analytical skills;
• Readiness to travel mainly within Baltic countries.

We offer

• Challenging and dynamic work in one of the leading food retailers in the Baltics;
• A continuous possibility to develop yourself professionally, apply your skills to a wide variety of assignments and opportunity to develop leadership skills;
• Employee development and training programs;
• Extensive career opportunities within the whole Rimi Baltic group;
• Competent and professional team support;
• Friendly working environment with different team events;
• Competitive remuneration package;
• Social security and health insurance.