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Loyalty Solutions Specialist (Microsoft SQL)

in cooperation with

Rimi Baltic is one of the leading retailers in the Baltic States and is represented in Estonia, Latvia and Lithuania.
We are a part of ICA Gruppen - leading retail organization in the Nordic region.

We are very diverse people, yet we are all committed to three common values: simplicity, commitment, and entrepreneurship. If these are also your values, you will find a lot of like-minded and friendly people here.

We are looking for a specialist who is ready for a challenge to oversee the development and maintenance of Rimi Loyalty System, which is serving more than 2 million customers across the Baltic States. If you are confident that you are up for this challenge and you are committed for further growth, then this is a position for you.

We will entrust you:

  • Build extensive competence in area of CRM and Loyalty related systems, and be a part of Loyalty Solutions team within Rimi IT Department;
  • Oversee development and maintenance of Rimi Loyalty System, including development of new features;
  • Collaborate with colleagues from all Baltic countries and communicate with external supporting companies and vendors;
  • Translate business requirements to functional and technical requirements;
  • Organize and carry out testing of new functionality and solutions;
  • Solve help-desk cases according to SLA and analyse their root causes, implement measures to reduce similar help-desk cases in future;
  • Maintain and create documentation for different solutions (user manuals, technical documentation and other types of documentation);
  • Offer suggestions for process improvements (for example – regarding maintenance and development processes);
  • Participate in activities of planning, business requirements identification, solution design, implementation and deployment of various Loyalty System related projects.

If you have:

  • Strong knowledge of relational databases and SQL (particularly Microsoft SQL);
  • Ability to analyse business requirements and high-level functional designs, and translate them into requirements for development;
  • Understanding of common software development patterns and how to work in an agile way (with iterative development);
  • Experience with Windows servers administration (configuration and troubleshooting);
  • Excellent communication and organizational skills, as well as willingness to show initiative;
  • Great problem-solving and analytical skills, including identification of potential bottlenecks and taking preventive actions to solve problems before they occur;
  • Good verbal and written English language skills;
  • Readiness to travel occasionally – mostly within Baltic countries;
  • As an advantage:
  • Microsoft SQL Server related certification;
  • Knowledge and experience with DevOps.

We will offer you:

  • Challenging and dynamic work in one of the leading food retailers in the Baltics;
  • A continuous possibility to develop yourself professionally, apply your skills to a wide variety of assignments and opportunity to develop leadership skills;
  • Professional development and training programs;
  • Extensive career opportunities within the whole Rimi Baltic group;
  • Competent and professional team support;
  • Friendly working environment with different team events;
  • Competitive remuneration package;
  • Stability, social security and health insurance.


If you are interested or have questions, please address Sarma Saliete, sarma@likeit.lv

SIA "LikeIT", 21 E. Birznieka-Upisa, Riga, LV-1011, Reg.N. 40103859256

Additional information

Deadline for application:
Jul 14th, 2019
Rimi office in any of Baltic countries
Salary (gross):
from 1800 up to 2400 EUR
Contact person:
Sarma Saliete
Contact phone:
Type of job:


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