We are looking for a specialist who is ready for a challenge to oversee development and maintenance of Rimi Loyalty System, which is serving more than 2 million customers across the Baltic States. If you are confident that you are up for this challenge and you are committed for further growth, then this is a position for you.

Responsibilities

• Build extensive competence in area of CRM and Loyalty related systems, and be a part of Loyalty Solutions team within Rimi IT Department;
• Oversee development and maintenance of Rimi Loyalty System, including new feature development;
• Collaborate with colleagues from all Baltic countries and communicate with external supporting companies and vendors;
• Translate business requirements to functional and technical requirements;
• Organize and carry out testing of new functionality and solutions;
• Solve help-desk cases according to SLA and analyse their root causes, implement measures to reduce similar help-desk cases in future;
• Offer suggestions for process improvements (for example – regarding maintenance and development processes);
• Participate in planning, business requirements identification, solution design, implementation and deployment of various Loyalty System related projects.

Requirements

• Strong knowledge of relational databases and SQL (particularly Microsoft SQL);
• Experience of integrations between different systems, using batch imports/exports and API;
• Ability to analyse business requirements and high-level functional designs, and translate them to detailed technical designs for development;
• Knowledge of common software development patterns and application architectures;
• Track record of knowledge and experience in agile software development methodologies;
• Experience with Windows servers administration (configuration and troubleshooting);
• Excellent communication, organizational skills and willingness to show initiative;
• Great problem-solving and analytical skills, including identification of potential bottlenecks and taking preventive actions to solve problems before they occur;
• Good verbal and written English language skills;
• Readiness to travel mostly within Baltic countries;
• As an advantage:

- Knowledge and experience with DevOps;

- Agile (SCRUM) certification;

- SQL related certification.

We offer

• Challenging and dynamic work in one of the leading food retailers in the Baltics;
• A continuous possibility to develop yourself professionally, apply your skills to a wide variety of assignments and opportunity to develop leadership skills;
• Professional development and training programs;
• Extensive career opportunities within the whole Rimi Baltic group;
• Competent and professional team support;
• Friendly working environment with different team events;
• Competitive remuneration package;
• Stability, social security and health insurance.