Technical Support Specialist
Wandoo Finance Group - Marupe, Latvia
€ 800 - 1500
Deadline
2019-12-09
Description
Company
Summary
Currently we are looking for colleague who will provide assistance and technical support to company’s employees.
Responsibilities:
- Provide first level support to solve technical issues on storage hardware and software products
- Manage all open tickets and ensure regular updates regarding case status
- Manage all open cases to the fastest resolution
- Generate email and network accounts for new users
- Instruct users in use of hardware and software
- Assist in equipment set-up and software installation and updates
- Perform other related duties as assigned.
Requirements:
- Basic knowledge of Computer software and hardware
- Ability to work in team with great time management skills
- Self-motivated, quick learner with good communication skills
- Good spoken and written English, good understanding of Russian and Latvian
- Level 1 Technical Support experience or IT background education is an advantage
- Active interest in IT field.
We offer:
- Professional and highly engaged team
- Participation in top industry conferences
- Competitive remuneration, health insurance and phone bills covered
- Modern and spacious office with a fully stocked kitchen
- A parking space next to the office building
- Challenge to win our experienced pool players.
Summary
Position
Technical Support Specialist
Location
Marupe, Latvia
Type
Full-time
Deadline
2019-12-09
Company
Wandoo Finance Group
Salary
€ 800 - 1500
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