CUSTOMER SUPPORT ENGINEER
whiteCryption - Rīga
€ 1700 - 3000
Deadline
2022-02-28
Description
Company
Summary
Responsibilities
- Consult and support our customers on technical issues (pre and post sales technical support)
- Work closely with the Development teams
- Ability to use software development tools as part of customer support activities
- Develop and deliver product demonstrations to prospective customers
- Respond to functional and technical elements of RFIs and RFPs
- Represent the product at field events such as conferences, seminars, etc.
- Support our customers and partners in closing deals and developing future opportunities
- Convey customer requirements to Product Management
Requirements
- At least 2 years of direct experience in pre-sales, post-sales technical support as a consultant, sales engineer, or similar role
- Preferably 1 year of experience working with software security technologies and solutions
- Prior software development experience, ideally in C++
- Excellent customer-facing skills and technical aptitude
- Excellent spoken and written English skills
- Bachelor's degree in Computer Science or relevant experience in the field
We offer
- Health and Accident insurance
- 13th salary
- Experience in unique projects
- Intellectually challenging tasks
- Work with international customers
- Possibility to learn and develop
- Nice office and positive working conditions
- Gross salary: 1700 – 3000 EUR
Summary
Position
CUSTOMER SUPPORT ENGINEER
Location
Rīga
Type
Full-time
Deadline
2022-02-28
Company
whiteCryption
Salary
€ 1700 - 3000 (+ bonuses)
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