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whiteCryption

CUSTOMER SUPPORT ENGINEER

whiteCryption - Rīga
1700 - 3000
Deadline
2022-02-28
Description
Company
Summary

Responsibilities

  • Consult and support our customers on technical issues (pre and post sales technical support)
  • Work closely with the Development teams
  • Ability to use software development tools as part of customer support activities
  • Develop and deliver product demonstrations to prospective customers
  • Respond to functional and technical elements of RFIs and RFPs
  • Represent the product at field events such as conferences, seminars, etc.
  • Support our customers and partners in closing deals and developing future opportunities
  • Convey customer requirements to Product Management

Requirements

  • At least 2 years of direct experience in pre-sales, post-sales technical support as a consultant, sales engineer, or similar role
  • Preferably 1 year of experience working with software security technologies and solutions
  • Prior software development experience, ideally in C++
  • Excellent customer-facing skills and technical aptitude
  • Excellent spoken and written English skills
  • Bachelor's degree in Computer Science or relevant experience in the field

We offer

  • Health and Accident insurance
  • 13th salary
  • Experience in unique projects
  • Intellectually challenging tasks
  • Work with international customers
  • Possibility to learn and develop
  • Nice office and positive working conditions
  • Gross salary: 1700 – 3000 EUR
Summary
Position
CUSTOMER SUPPORT ENGINEER
Location
Rīga
Type
Full-time
Deadline
2022-02-28
Company
whiteCryption
Salary
1700 - 3000 (+ bonuses)
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