LikeIT jobs https://www.likeit.lv/ LikeIT | Your work in Information Technologies starts here! 60 https://www.likeit.lv/ https://www.likeit.lv/images/logo-small2.png LikeIT KohanaPHP https://www.likeit.lv/job/wandoo-finance-group/technical-support-specialist/9401/?tag=839 Technical Support Specialist at Wandoo Finance Group https://www.likeit.lv/job/wandoo-finance-group/technical-support-specialist/9401/?tag=839 <p>Currently we are looking for colleague who will provide assistance and technical support to company’s employees.</p> <p><strong>Responsibilities:</strong></p> <ul><li>Provide first level support to solve technical issues on storage hardware and software products</li> <li>Manage all open tickets and ensure regular updates regarding case status</li> <li>Manage all open cases to the fastest resolution</li> <li>Generate email and network accounts for new users</li> <li>Instruct users in use of hardware and software</li> <li>Assist in equipment set-up and software installation and updates</li> <li>Perform other related duties as assigned.</li> </ul><p><strong>Requirements:</strong></p> <ul><li>Basic knowledge of Computer software and hardware</li> <li>Ability to work in team with great time management skills</li> <li>Self-motivated, quick learner with good communication skills</li> <li>Good spoken and written English, good understanding of Russian and Latvian</li> <li>Level 1 Technical Support experience or IT background education is an advantage</li> <li>Active interest in IT field. </li> </ul><p><strong>We offer:</strong></p> <ul><li>Professional and highly engaged team</li> <li>Participation in top industry conferences </li> <li>Competitive remuneration, health insurance and phone bills covered</li> <li>Modern and spacious office with a fully stocked kitchen</li> <li>A parking space next to the office building</li> <li>Challenge to win our experienced pool players.</li> </ul> Marupe, Latvia Tue, 20 Aug 2019 13:45:15 +0300 https://www.likeit.lv/files/logo/small/thb-832-wandoo-finance-group.png Wandoo Finance Group Tue, 29 Oct 2019 23:59:59 +0200 Technical Support Specialist Information Technologies